1.Personal Pickup of Your Order from Our Physical Store:
By placing your order through our online store www.venuselectronics.gr, you have the option to pay upon pickup of your order in cash or by credit card. You can also pay by bank transfer and pick up your products from our store at PERGAMOU 28, ATHENS, Postal Code: 10446 during store hours. The order preparation time is 1-2 business days.
A prerequisite is to contact us by phone at 2108662442.
- By Bank Transfer:
- Prepay your order to one of the following bank accounts we cooperate with:
- EUROBANK: GR740 2600 4800 0027 0200046768
- PIRAEUS BANK: GR7801720180005018101734514
- ALPHA BANK: GR7801401010101002101174890
- NATIONAL BANK OF GREECE: GR6501101110000011100542759
- BENEFICIARY: KARAMANIDOU E EYTERPI
- and send us a copy of the bank payment order to orders@venuselectronics.gr. Upon receipt of the copy of the bank payment order, your order is reserved.
- Prepay your order to one of the following bank accounts we cooperate with:
2. Delivery with BOX NOW
With the BOX NOW service, you can easily and quickly collect your package from over 1,600 Lockers across Greece, 24 hours a day, 7 days a week. Simply select BOX NOW as your delivery method at checkout, enter your address or postal code, and find the nearest Locker that suits you.
Once your package is delivered to the Locker, you will receive a six-digit code on your mobile phone. Enter this code to open the locker and collect your package.
Free shipping applies for orders of €50 and above and is automatically calculated in your cart.
Payment Methods
Credit or Debit Card
At checkout, you can securely pay immediately with your credit or debit card.
Bank Transfer (Prepayment)
You can prepay your order via one of the bank accounts of our partner banks:
[Here you can add the bank accounts]
With these options, your order will reach you safely and conveniently, without delays.
3. ELTA Door-to-Door (Courier):
Payment Methods:
- Payment by credit or debit card
- Cash on delivery (an additional fee of +3.00 euros applies)
- Prepay your order to one of the following bank accounts we cooperate with:
- EUROBANK: GR740 2600 4800 0027 0200046768
- PIRAEUS BANK: GR7801720180005018101734514
- ALPHA BANK: GR7801401010101002101174890
- NATIONAL BANK OF GREECE: GR6501101110000011100542759
- BENEFICIARY: KARAMANIDOU E EYTERPI
- and send us a copy of the bank payment order to orders@venuselectronics.gr. Upon receipt of the copy of the bank payment order, we ship your order.
4. Transport Company:
Payment Methods:
- Payment by credit or debit card
- Prepay your order to one of the following bank accounts we cooperate with:
- EUROBANK: GR740 2600 4800 0027 0200046768
- PIRAEUS BANK: GR7801720180005018101734514
- ALPHA BANK: GR7801401010101002101174890
- NATIONAL BANK OF GREECE: GR6501101110000011100542759
- BENEFICIARY: KARAMANIDOU E EYTERPI
- Note: Shipping costs are not added to the final cost of your order as each transport company has its own price list and it is not possible to calculate the cost. You pay the shipping costs upon delivery of your package by the transport company, while "KARAMANIDOU E EYTERPI" bears no responsibility for the cost of shipping costs requested by each transport company. However, you have the option to choose your own transport company, note the company name and telephone number in the customer notes during the order submission process.
5.Delivery by Our Company Employee:
This method applies to deliveries within Athens, Piraeus, and neighboring municipalities and for orders over 50.00 euros. Delivery is made within 7 business days and the customer is not charged shipping costs. In any case, contact is made before the delivery of the order.
Payment Methods:
- Payment by credit or debit card
- Cash on delivery (you pay the cost of your order to our company employee)
- Prepay your order to one of the following banks:
- EUROBANK: GR740 2600 4800 0027 0200046768
- PIRAEUS BANK: GR7801720180005018101734514
- ALPHA BANK: GR7801401010101002101174890
- NATIONAL BANK OF GREECE: GR650110110000011100542759
- BENEFICIARY: KARAMANIDOU E EYTERPI
Order Delay:
Your order may be delayed for the following reasons:
- The product has been delayed in being sent by our supplier: There are cases where our order may be delayed in customs or in transit, resulting in us not having it in our warehouses when we expect it. In such a case, we will contact you to ask if you want us to deliver the order without this product or to suggest an alternative. We will send you this item immediately after receiving it in our warehouses.
- The product you ordered has already been discontinued and is not available: Among the products we display in our online store, there are rare cases where the supplier suddenly and unexpectedly announces that they are discontinuing them. In this case, an employee of our company will contact you immediately to give you all the alternatives.
- During periods of extreme weather or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
- In case it is impossible to contact you by phone or/and email (if there is a problem with your order, either in relation to the product or in relation to its payment) because, for example, your details that you have entered are not correctly updated.
- In case the courier company cannot locate you.
"KARAMANIDOU E EYTERPI" bears no responsibility for delays that may arise from the fault of the courier company or transport company. In case of delay of the order, it is the customer's responsibility to search for his order and in case of inability to find the package, he is asked to contact us as soon as possible.